ORDERING POLICIES
ORDERS
Online, emailed or phone orders will be accepted and can be changed up to 5 days before your event time or until we have reached our capacity.
The minimum order amount is $ 350.
PAYMENT
The order will be charged in full after we review it and accept it. After that, we will email you a receipt.
In the event your card is declined at the time of processing, you have 48 hours to provide an alternative payment method or the order will be canceled.
SERVICE-DELIVERY FEE
We do delivery in a 70-mile range from our zip code 14126.
The delivery is free within the 20-mile range.
Beyond that point, a $ 2 fee per mile in one direction applies.
You will see the exact amount in your cart when you enter your address.
FOOD ALLERGIES
The client is responsible for communicating any food allergies to us at least 5 days before the event time.
ORDER CANCELLATION
Orders canceled up to 5 days before event time have a 30 % cancellation fee.
Orders canceled within 5 days before event time have a 70 % cancellation fee.
The client is responsible for providing an adequate outdoor preparation area, or one that is sufficiently ventilated if it is indoors.
The client is responsible for providing suitable protection from any adverse weather conditions.